How to extract the e-mail header
When reporting e-mail related issues such as e.g. problems with delivering an e-mail or spam which is slipping through the filters, it is useful to provide our support with the e-mail header which enables our support to trouble shoot the issue. Here, you find guides how to extract the e-mail header for the most common e-mail clients:
Thunderbird
- Open the e-mail with a double click
- On the top right side of Thunderbird, you find an icon with three lines
- Push that icon and go "Vi...