Restore of files and databases from server backup
Do we offer backups for files or databases if they are deleted accidentally ?
Yes !!, everything is stored in between 7 - 14 days by snapshots.
For web:
Login to the SSH and type cd .snapshots (make a note of dot before the word 'snapshots')
(usually after login you are at the path /storage/content/yy/xxxxxyy/ - yy is the two last digits in the customer ID, and xxxxxyy the entire customer ID)
root@ser-staff-01# cd .snapshots
You will see a list of date stamped folders where you can fetch d...