Save the Chat transcript

How to save the Chat transcript On the Chat window, you should be able to see a 'settings/gear' icon. Please see the below image. Click on that 'settings/gear' icon (circled in red), you should be able to see the option to send the Chat transcript to your mail address. Fill in your name and email address. Chat Transcript will be sent to your email address once the chat is finished.

How customers can access the ticket history

Customers can now access the ticket history by registering themselves at the below page with the Servage account registered email address. Once registered, customers can go to "My tickets" section and view the 'open' and 'closed' cases. You can also reply to the tickets/cases from this area or start a Live chat with our Chat Representative after opening the ticket. Please note that for opening a new ticket, you will have to login to your Servage cont...

Submit Support Ticket

You can submit the support ticket from the control panel interface. Once you have logged in to the control panel, you will see the 'support ticket' icon at the right of your screen. You can click on this icon and fill in the details and submit. - Name - your name - Email address - your servage account username - Account - your servage account customer ID - Message - Description of your issue Below you can find the screen shot for your help. .

Information about the Servage support

At Servage, we are providing a 24/7 ticket and chat support. You can open a support ticket through your Servage control panel, please check: Our support philosophy is to ensure customer satisfaction and to solve customer requests with as few replies as possible. We try to - always provide the best possible utility with each individual reply - always use clear and easy understandable language - always be polite and objective We encourage you to get in touch with the Servage support in ...