General

Refund

Servage provides a 45 days refund period which starts with the sign up date. If you want to cancel your account within that period, please follow the following steps: - log in to your Servage account - go to 'My Account': - click on 'Subscriptions' - push the button ' Close' for the subscription which you want to close: - Your account is now closed Important: As soon as that is done, please open a support ticket (https://servage.zendesk.com/hc/en-us/articles/2086...

Right of withdrawal - Refund period

Servage offers a 45 days refund period which starts with the date of the account sign up.

Terms of services

The basis for the cooperation between Servage and our customers are our terms of services. You find them HERE (https://servage.zendesk.com/hc/en-us/articles/360000860106-Terms-of-services)

Bank Details

Please be advised, that banks may charge certain commision fees if transferring the funds to our account from non-eu countries. These will be to your expense, as Servage will not take over those fees. Contact your bank for further details to avoid unnecessary costs. The Servage bank details are as followed: Recipient: Servage GmbH, Rote Str. 15b, D24937 Flensburg, Germany Bank: Danske Bank SWIFT Code: DABADEHH IBAN No: DE87 2032 0500 4989 1942 91 Please don't forget to add a reference te...

How do I pay an unpaid invoice

- log in to your Servage control panel - Select the tab "My Account": - You see a list with your invoices now - under 'Status' you find the current status for the invoice - push the button 'Pay' for the unpaid invoice and follow the system step by step to complete the payment,

What payment methods do you accept?

- PayPal - Credit Card - Bank transfer For some services, the payment options may differ. Our system will show you the applicable payment method during the payment process.

Renewal of subscription

1) log in to your Servage control panel 2) click on the tab "'My Account": 3) go to "Subscriptions": a new window opens 4) Push the "RENEWAL" tab 5) Click on "Renew" against the services name and complete the payment process.